Shipping policy
Shipping policy
Please note that the free shipping policy will apply only if specified so as part of promotional campaigns or special offers.
Please note our shipping policies as below -
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.
If the ordered item is in stock, it will be packed and dispatched from our warehouse within 3 working days and will be delivered in 3-5 working days.
However if some of the ordered items are not in stock, then we will contact you and refund the amount for the particular product if paid in advance within 10 working days of the order being placed and will ship the remaining products in the order.
Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
As soon as your package is dispatched, we will email & WhatsApp you your order tracking details. Kindly bear with us until then.
For any further clarifications, please contact us at tenderspiceorganic@gmail.com